Description

For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Location: Bogota (Hybrid: 2 days per week in the office)

As a Senior Manager - Project Management, you will be responsible for leading a team of approximately 10 or more Project Managers and Scrum Masters to ensure the successful delivery of complex, multi-phase customer implementations. This role combines strategic oversight with hands-on project execution, requiring deep expertise in project planning, stakeholder engagement, and cross-functional coordination.

You will drive excellence in delivery by mentoring project managers, standardizing processes, and aligning project outcomes with organizational goals. Your leadership will be instrumental in fostering a culture of ownership, continuous improvement, and customer satisfaction across the program management function.

Duties & Responsibilities:

• Strategic Leadership In partnership with the VP of Program Management and other Regional Managers, drive program management strategy in alignment with company vision and objectives.

• Portfolio Oversight: Oversee the end-to-end delivery of regional, large-scale programs across diverse client portfolios, ensuring adherence to quality standards, timelines, and budget constraints.

• Regional Team Leadership: Lead, mentor, and develop a regional team of Project and Scrum Masters fostering a culture of trust, transparency, excellence, innovation, and continuous improvement.

• Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, executive leadership, and cross-functional teams, to ensure successful program delivery and customer satisfaction for your regional customers.

• Customer Engagement: Represent the Customer Delivery team in customer-facing forums such as Quarterly Business Reviews (QBRs), Steering Committee meetings, and Executive Status Updates. Provide clear, data-driven insights into project health, risks, and strategic alignment. Act as a regional deputy for the VP of Program Management.

• Process Improvement: Work closely with the VP of Program Management to implement and refine project management methodologies, tools, and governance frameworks to enhance delivery efficiency.

• Risk & Issue Management: Proactively identify, assess, and mitigate risks across your regional portfolio, ensuring timely resolution of issues.

• Reporting & Analytics: Monitor project health, resource utilization, and financial performance of your regional portfolio; provide regular updates to senior leadership.

• Knowledge Transfer & Handover: Oversee structured handovers to support team's post-implementation, ensuring continuity and operational readiness.

Knowledge, Experience & Skills:

• Experience: Proven experience managing project management teams for large-scale implementations across multiple geographies or business units.

• Leadership: Exceptional leadership skills with a demonstrated ability to lead, coach and mentor high-performing teams.

• Stakeholder Management: Strong stakeholder management and customer service skills, with experience in engaging with C-level executives and senior stakeholders.

• Program Management Expertise: Deep knowledge of program management methodologies, tools, and best practices, with relevant certifications (e.g., PMP, PRINCE2) preferred.

• Strategic Thinking: Strong strategic thinking and problem-solving abilities, with the capability to translate strategic objectives into actionable plans and deliverables.

• Change Management: Excellent knowledge of change management principles and practices, with the ability to drive and manage organizational change effectively.

• Communication: Superior interpersonal and communication skills, with the ability to influence and negotiate at all levels of the organization.

• Industry Knowledge: Prior experience in professional services, software delivery, and implementation, ideally with a deep understanding of the travel industry trends and client needs.

• Education: Bachelor's degree in a relevant field is required; an advanced degree (e.g., MBA) is highly desirable.

What do we offer?
• An open culture with a creative and challenging opportunity to satisfy your intellectual needs
• Flexible working hours
• Smart working: a hybrid remote/office working environment
• Work-life balance
• An excellent, dynamic and multicultural environment to work in

About Accelya
Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at www.accelya.com

What does the future of the air transport industry look like to you? Whether you're an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!