Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Digital Channels, Middleware, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Align multiple priorities with the target‑state architecture; sequence capabilities and migrations to deliver near‑term value and long‑term outcomes.
• Translate business objectives into clear platform requirements and integration patterns; negotiate trade‑offs across competing asks.
• Evaluate dependencies, performance/capacity, resilience/failure modes, and security/compliance; decide on versioning/deprecation and design safe rollout/rollback paths.
• Define product requirements and success metrics; partner with engineering and architecture on designs and non‑functional needs; execute via feature flags, staged rollouts, and migration playbooks.
• Develops ,maintains, prioritizes product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics for the platform
• Work with a global team with reports both in India and US

Required qualifications, capabilities, and skills

• 5+ years of experience in product management (with experience in platform product management)
• Demonstrated ability to work with architects and engineers on requirements, solution design and target-state evolution.
• Excellent stakeholder management across multiple business units; ability to negotiate priorities and communicate trade‑offs clearly.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Keen product discernment on what fits/ does not work for the given customer need and the current architectural solution
• 3+ yrs experience managing product team and building platform products.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• MBA from a top-tier college

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.\n