Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Our mission is to bring fast, affordable broadband to unserved and undeserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Are you excited about helping shape the future of global satellite communications? Amazon's Project Kuiper is seeking an experienced Partner Development Manager (PDM) to drive the technical enablement and integration of our strategic reseller partnerships. In this role, you will own the end-to-end technical readiness of partners, ensuring they can effectively deploy, manage, and support Kuiper's satellite communication services while maintaining our high standards for customer experience.

As a PDM within Project Kuiper, you will have the exciting opportunity to help define and execute our partner integration strategy, working with leading telecommunications providers, managed service providers, and technology integrators to build scalable, enterprise-grade solutions. You will drive technical partnership growth through structured enablement programs, systems integration, and operational excellence initiatives that maximize partner success and customer satisfaction.

Export Control Requirement: This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key job responsibilities

- Lead technical discovery and integration planning with strategic partners, including OSS/BSS system integration, network management capabilities, and operational workflow design

- Develop comprehensive technical go-to-market strategies for partners, including service productization, operational requirements, and support model development

- Drive partner technical readiness through structured enablement programs covering product knowledge, technical integration, and operational procedures

- Coordinate cross-functional resources to support partner integration needs across engineering, operations, and support teams

- Define and track technical success metrics while ensuring partners maintain high standards for service delivery and customer support

- Create scalable technical frameworks and best practices that accelerate partner onboarding and time to market

- Work backwards from customer and partner needs to influence product roadmap and technical requirements

A day in the life

As a Partner Development Manager, you'll collaborate with partners across multiple time zones, balancing strategic planning with hands-on technical enablement. A typical day might include leading technical discovery workshops with a telecommunications provider's integration team, coordinating with internal engineering teams on API requirements, reviewing partner readiness metrics, and developing scalable onboarding frameworks. You'll work closely with TPMs and TAMs to ensure seamless partner integration, while partnering with PAMs to align technical capabilities with business objectives. The role requires the ability to switch between strategic planning and tactical execution, often supporting multiple partners at different stages of their onboarding journey.

Note: This role requires up to 25% travel to support partner engagements and requires periodic international travel.

About the team

At Project Kuiper, you will be part of a growing team that is redefining global connectivity through innovative satellite communications technology. This role offers the opportunity to shape the future of our partner ecosystem while working with innovative technology and world-class partners.

The Kuiper Commercial Partner (KCP) team owns the end-to-end partner experience for Kuiper's global reseller and sales agent networks. We are a diverse, cross-functional team responsible for partner onboarding, technical enablement, and operational excellence across our distribution ecosystem. The team combines technical expertise with business acumen to help partners successfully integrate, launch, and scale Kuiper services in their markets. We work closely with product engineering, operations, and business teams to create scalable partner programs that drive Kuiper's mission of connecting the unconnected.

Our team manages structured partner journeys from initial engagement through commercial launch, implementing a comprehensive milestone framework that ensures consistent quality and readiness across technical, operational, and commercial dimensions. We believe in working backwards from partner needs, maintaining high standards for customer experience, and continuously innovating to simplify partner operations. The team operates with startup energy while building enterprise-grade solutions, making it an ideal environment for those who thrive in fast-paced, ambiguous situations and enjoy building new programs from the ground up.

BASIC QUALIFICATIONS

- Bachelor's degree in Computer Science, Engineering, or a related field

- Experience in problem solving and data analytics

- Experience in communicating technically, at a level appropriate for the audience

- 8+ years of experience in technical partner enablement or systems integration

- Deep understanding of telecommunications systems, OSS/BSS platforms, and network management solutions

- Experience developing technical go-to-market strategies and partner enablement programs

- Strong track record of managing complex technical integrations with enterprise partners

- Excellence in stakeholder management and cross-functional leadership

- Demonstrated ability to operate in ambiguous, rapidly changing environments

PREFERRED QUALIFICATIONS

- Experience working in a fast-paced environment similar to a high-tech start-up

- Knowledge of AWS or cloud technologies

- Experience with satellite communications or related telecommunications technologies

- Experience with API integration and developer platforms

- Track record of building scalable technical programs from scratch

- International business experience and cultural awareness

- MBA or advanced technical degree

- Experience working in or with telecommunications providers in emerging markets

- Demonstrated success in early-stage technology deployment and scaling

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.