Description

Be the driving force behind our AI transformation-join the Transformation Office as an Associate and turn data-driven insights into strategic impact across the firm. This role is the analytical foundation of our AI transformation.

As an Associate in the Transformation Office, you are a critical member of the team, providing the analytical horsepower that underpins our strategic recommendations. You are a highly analytical and structured thinker with a passion for using data to solve complex business problems. Your primary mission is to turn ambiguity into structured insights. You will be responsible for gathering data, building analytical models, and developing the foundational analysis that the team uses to shape its strategy and advise senior leaders. Working on high-impact projects, you will apply a consulting toolkit to help reimagine the future of our Operations. This role is an excellent opportunity to have a firmwide impact while being mentored by senior leaders.

Job Responsibilities:

• Apply structured problem-solving to conduct quantitative and qualitative analysis, supporting the team's strategic priorities
• Develop clear, well-structured presentation materials and analytical models that communicate the findings of your analysis to program leads and stakeholders
• Support stakeholder interviews and workshops by preparing materials, capturing key notes, and working with business partners to execute follow-up requests
• Develop an understanding of emerging technologies (e.g., AI/LLM, ML) to help identify innovative solutions for the business
• Support multiple project workstreams, helping to track progress, manage deadlines, and proactively escalate issues as needed
• Establish strong working relationships with colleagues and internal stakeholders across Operations, Technology, and the business to facilitate information gathering and analysis
• Prepare for and participate actively in meetings, providing analytical support and ensuring key decisions and actions are captured

Required Qualifications, skills, and capabilities:

• 3+ years of experience with a premier strategy consulting firm, an internal corporate strategy team, or in a strategy role at a leading technology company
• Demonstrated experience with a consulting toolkit, including a broad range of analytical tools and hypothesis-driven problem-solving approaches
• Exceptional analytical and quantitative skills, with the ability to build models and work with complex data to drive insights
• Strong client management and executive-level communication skills, both written and oral
• A track record of high personal initiative, achieving challenging goals, and a focus on delivering results
• Bachelor's degree in a quantitative field such as Economics, Finance, Math, or Engineering is required

Preferred Qualifications, skills, and capabilities:

• An MBA or an advanced business degree from a top-tier program is a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.\n