Description

Are you a customer-centric individual looking for an impactful role driving strategic business decisions that better serve customers and make their lives better? We are hiring an experienced Program Manager to serve as a central coordination hub for Japan Operations long-term planning. This is a high-visibility role that communicates directly with Director and VP leadership, connecting Finance, Business teams, and WW senior leadership through structured planning cycles and ad-hoc strategic initiatives. The candidate will drive end-to-end planning processes and executive-level reporting across multiple cadences.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities

Strategic Planning Cycles

SPS (Strategic Planning Session): Lead coordination of inputs, narrative development, and deliverables for the annual strategic planning session; facilitate workshops and brainstorms to generate bold ideas

OP1 (3-Year Forward Plan): Drive the Operational Plan 1 cycle end-to-end - aligning Finance and Business teams on long-range targets, investment asks, and network strategy

OP2 (Annual/Monthly Plan): Coordinate the Operational Plan 2 process, ensuring monthly granularity for the year ahead is aligned across stakeholders

QxG (Quarterly Guidance): Manage quarterly guidance cycles, bridging Finance forecasts with operational reality for leadership alignment

Business Reporting & Communication

Own and deliver executive-level business result reporting including MBR (Monthly Business Review) and QBR (Quarterly Business Review)

Develop clear narratives connecting operational performance to strategic goals for Director/VP and WW senior leadership audiences

Special Missions & Strategic Initiatives

Execute high-priority assignments from Director/VP - including workshops, brainstorming sessions, and cross-functional deep dives

Generate and structure "big ideas" for incorporation into SPS, OP1, and OP2 planning cycles

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

- English: Intermediate (able to attend internal meetings, able to negotiate internally)

PREFERRED QUALIFICATIONS

- 2+ years of supply chain experience

- Experience working cross functionally with non-tech teams

- MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.